Booking.com channel manager for hostels
Booking.com brings the demand. HostelMate keeps every bed in step: rates, availability and rules set once, everywhere.
What syncs between HostelMate and Booking.com
Availability & inventory
New bookings, changes and cancellations update your Booking.com calendar and every other connected channel through our channel manager, so nothing is entered twice.
Rates & fees
Push nightly prices plus supported fees and taxes so guests always see the right total at checkout.
Minimum stays and closed dates
Set a minimum stay or close a date once in HostelMate and Booking.com gets the same rule on every rate plan. Cancellation policies stay in the Booking.com extranet.
Reservations
Guest details, stay data, room type, and rate plan flow back to HostelMate so your team has one clear source of truth.
Designed for hostels and groups
Dorms and private rooms
Booking.com sells a dorm through its "Bed in Dormitory" room category: each room type is a bed, named like "Bed in 6-Bed Mixed Dormitory Room", with as many units as you have beds and a maximum occupancy of one. HostelMate maps each of your dorms to one of these, so availability on Booking.com is counted bed by bed. Private rooms map as whole rooms.
Rate plan friendly
Connect your base rate to multiple plans, Flexible, Non‑Refundable, Mobile, and more, so you don’t have to rebuild pricing from scratch.
Rules that match reality
Weekends, seasons, city events, save them as templates and apply in a click across room types.
Guest phone numbers since 28 September 2026
Booking.com no longer sends guest phone numbers to any PMS or channel manager; the number stays visible in the Booking.com extranet and the Pulse app. Bookings still arrive in HostelMate with everything else, staff can add a number to the guest later, and online check-in asks guests for theirs. What to do at the desk: Booking.com guest phone numbers, a hostel guide.
Pricing that fits your channel strategy
Derived rates per channel
Mark up or down for Booking.com to account for commissions and audience while keeping your base rate tidy.
Occupancy‑based pricing (OBP)
Price for 1–4 guests (or more) with simple differentials and sync cleanly to Booking.com’s guest‑based pricing.
Advanced LOS pricing
Offer better value on 3+ nights while keeping single nights profitable, without manual spreadsheets.
Setup in three simple steps
- 1
Connect Booking.com
Start in HostelMate and confirm property details. We’ll fetch what we can to speed things up.
- 2
Map room types & plans
Link Booking.com room types to HostelMate rooms/beds and choose pricing rules and restrictions.
- 3
Go live
We verify mapping, fees, and rules, then go live. First sync populates your calendar.
Frequently asked questions
Yes. Use derived rates or flat markups/markdowns for Booking.com so your net revenue stays healthy after commissions.
Yes. Set guest-based differentials in HostelMate and we sync them to Booking.com's occupancy-based pricing where your listing supports it.
Updates are frequent and designed to be near real‑time. Exact timing depends on the type of change and Booking.com’s update windows.
Yes, both, in the same property. Map listings however you sell: per‑bed, per‑room, or both.
Payments follow your Booking.com setup (e.g., Payments by Booking.com or your own processor). Keep operations, availability, pricing, reservations, inside HostelMate for a single view.
Not since 28 September 2026. Booking.com stopped sending guest phone numbers to every connected system to protect travellers from phishing. You can still see the number in the Booking.com extranet and the Pulse app, add it to the guest in HostelMate, or collect it at online check-in.
It's included in both HostelMate plans: $19 a month for up to 30 beds or $45 with no bed limit, with no fee per booking from us. Booking.com's own commission still applies to its bookings.
Ready to Manageyour dream Hostel?
