People-first. Product-obsessed.

Meet the team behind Hostel Mate

We're builders, hosts, and travelers at heart. Our goal is simple: help you run a great hostel without drowning in busywork.

The people building Hostel Mate

15 people found

  • Sara FontanaCustomer Success

    Sara Fontana

    Head of Customer Success

  • Jonas FairchildSales

    Jonas Fairchild

    Head of Sales

  • Erin FangMarketing

    Erin Fang

    Marketing Director

  • Benedict HollowayFinance

    Benedict Holloway

    Finance & Strategy

  • Quentin HenshawGrowth

    Quentin Henshaw

    Business Development

  • Vanessa BraunProduct

    Vanessa Braun

    Product Manager

  • Matthias LangfordOperations

    Matthias Langford

    Operations Manager

  • Vladyslav PetrenkoEngineering

    Vladyslav P.

    Software Engineer

  • Renzo BautistaEngineering

    Renzo Bautista

    DevOps Engineer

  • Sebastian HawthorneSecurity

    Sebastian Hawthorne

    Security Engineer

  • Hassan MostafaEngineering

    Hassan Mostafa

    AI Engineer

  • Ziad GamalTeam

    Ziad Gamal

    Growth Hacker

  • Iryna PetrenkoDesign

    Iryna Petrenko

    UI/UX Designer

  • Isabela DuarteSales

    Isabela Duarte

    Sales

  • Zofia KowalskaSales

    Zofia Kowalska

    Sales

How we work

Simple beats clever. We ship small, talk to customers often, and keep meetings short. If a feature doesn't help you run a better hostel, it doesn't ship.

  • Customer first, always

    We pick clarity over jargon and real outcomes over vanity metrics. Support isn't a queue, it's a conversation.

  • Own the craft

    Everyone ships. Engineers talk to users, marketers read changelogs, and designers test in the wild.

  • Bias to action

    Small releases, fast feedback. When we make a mistake, we fix it and share what we learned.

  • Kind and direct

    We keep feedback respectful and specific. Good ideas can come from anywhere, titles don't win debates.

Our mission

Hostel owners deserve software that's fast, friendly, and fairly priced. We build tools that remove friction, from bookings and payments to daily operations, so you can focus on guests, not spreadsheets.

We’re hiring thoughtful doers

Like solving real problems for real businesses? Join us. Remote-first, flexible hours, and plenty of ownership.

See open rolesSay hello
  • Remote-friendly
  • Real ownership
  • No long meetings
  • Annual team offsite

Frequently asked questions

We're remote across time zones, with a soft overlap around European and Middle East hours.

Yes. We support popular gateways and keep adding more based on demand. Tell us what you need.

Drop us a message from inside the app or email support@hostelmate.co. A human will reply, usually the same day.

Spot a typo or have a suggestion? Tell us, this page gets better with your feedback.