Cookie Policy
Hostel Mate (“we,” “our,” or “us”) uses cookies and similar technologies to enhance your experience on our website hostelmate.co. This Cookie Policy explains what cookies are, how we use them, and your rights to control their use. By continuing to use the Site, you agree to the use of cookies as outlined in this policy.
What Are Cookies?
Cookies are small data files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your actions and preferences over time, like login information, site preferences, and usage patterns. This allows us to provide a more personalized and efficient Browse experience.
How We Use Cookies
We use different types of cookies depending on whether you are a general website browser or a registered client:
- Essential Cookies: These cookies are strictly necessary for the Site to function properly and enable core functionalities. This includes cookies that are absolutely required for registered clients to log in and access their account features. Without these cookies, our client-specific services cannot be provided. They cannot be switched off in our systems as they are fundamental to service delivery.
- Analytics/Performance Cookies (for general browsers): For general website browsers (non-clients), we use Google Analytics cookies to understand how users interact with our public Site sections. This helps us gather anonymous data on which pages are visited most often, the time spent on the Site, and any errors encountered. This data is crucial for us to monitor and improve the overall performance and usability of our public website. We do not use these cookies for advertising, marketing, or selling your data.
Third-Party Cookies
For general website Browse, we use Google Analytics cookies, which are set by a third party (Google). Google collects and processes data according to its own privacy policy. This data helps us obtain aggregated statistics about website usage.
Please note: We do not use any other third-party cookies for advertising, tracking across sites for marketing purposes, or selling your data.
Your Choices and Consent
For General Website Browsers: When you first visit our public website, you will encounter a cookie banner or pop-up that allows you to accept or reject the use of Google Analytics cookies. You have the right to accept or decline these non-essential cookies. If you decline, Google Analytics will not track your activity on our public pages. You can also change your cookie preferences at any time through our consent management tool (if applicable) or by adjusting your browser settings.
For Registered Clients: The essential cookies required for login and access to client-specific services are fundamental to the operation of your account. These cookies are processed based on our legitimate interest in providing you with the requested service, and their use does not require your explicit consent as they are necessary for the contract between us.
Managing Cookies Through Your Browser
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies or to notify you when a cookie is being placed on your device. Instructions for managing cookies vary by browser. Please note that blocking or deleting cookies may negatively impact your experience on our Site, especially if you are a client, as some features (like login functionality) may no longer function correctly.
Here are links to instructions for common browsers:
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions or concerns about our use of cookies, please don't hesitate to contact us:
Hostel Mate
Email: privacy@hostelmate.co