HostelMate MCP server · In Claude's connector directory
Ask Claude about your hostel
Connect HostelMate in a minute, then just ask: who checks in today, who still owes money, what you made last month. It uses your own HostelMate login and can only read, never change.
On ChatGPT? It works there too.Add it with one address
What is the HostelMate MCP server?
It's the connection that lets Claude and ChatGPT read your HostelMate account and answer questions about it. You ask in plain words, the assistant looks the answer up in HostelMate, and it comes back in the chat with the names and numbers from your own property.
MCP stands for Model Context Protocol, the open standard Claude and ChatGPT use to plug into other software. You don't need to know how it works. In Claude you click Connect and sign in, and that's the whole setup.
It reads; it doesn't write. The connection signs in with your HostelMate login, so the assistant sees what you'd see in the PMS and nothing more, and it can't create, change or cancel anything.
What can you ask?
Anything you'd otherwise click through HostelMate to find. These are the questions hostel teams start with.
Front desk
- “Who checks in today?”
- “Who arrives and who leaves today?”
Bookings
- “Show me this week's Booking.com bookings.”
- “Is anything double-booked this weekend?”
Payments and revenue
- “How much has Maria paid?”
- “What did we make last month?”
- “Daily revenue since 1 September.”
Revenue answers are for managers, and they aren't part of the Lite plan.
Your properties
- “List my properties.”
Run more than one hostel? Name the property in your question. Every property your login covers is there.
How to connect HostelMate to Claude
HostelMate is listed in Claude's own connector directory, so it's two steps and no settings.
Open HostelMate in Claude's directory (opens in a new tab) and click Connect.
Sign in with your HostelMate email and password, then click Sign in and allow.
That's it. Start a new chat and ask "List my properties" to see it working.
Link not working?
In Claude, open Connectors (opens in a new tab), click Browse connectors and search for HostelMate. Or click Add custom connector, paste https://mcp.hostelmate.co/mcp, click Add, then Connect.
Works in Claude on the web, on desktop and in the iPhone and Android apps. On Team and Enterprise plans, an owner switches connectors on for the organisation first; then everyone signs in with their own HostelMate login.
How to connect HostelMate to ChatGPT
HostelMate isn't in ChatGPT's app directory, so you add it yourself with our address. It takes three steps and works on ChatGPT Plus, Pro, Business and Enterprise, in the browser.
Open ChatGPT (opens in a new tab), go to Settings → Apps → Advanced and turn on Developer mode.
Create an app with the address below and choose OAuth.
Sign in with your HostelMate email and password.
HostelMate's MCP address
https://mcp.hostelmate.co/mcp"Developer mode" sounds technical, but there's no code: you paste one address and sign in.
Claude or ChatGPT: what's the difference?
Both read the same HostelMate data with the same login. The difference is how you add it and which plans it works on.
| What differs | Claude | ChatGPT |
|---|---|---|
| How you add it | Click Connect in Claude's connector directory | Turn on Developer mode and create an app with our address |
| Plans | Every Claude plan (on Team and Enterprise, an owner switches connectors on first) | Plus, Pro, Business and Enterprise |
| Where it works | Web, desktop app, iPhone and Android apps | In the browser |
| Sign-in | Your HostelMate email and password | Your HostelMate email and password |
| Can it change bookings? | No, it only reads | No, it only reads |
| Stays connected | 20 days, then you sign in again | 20 days, then you sign in again |
What the AI can and can't see
It sees what your HostelMate login sees, and it can't change any of it.
Read-only
It can look things up, but it can't create, change or cancel a booking, a payment or anything else.
Your own permissions
It signs in as you, so it sees what you see in HostelMate. Revenue answers are for managers.
Guest details stay out
Guest phone numbers, emails, passports and card details are never shared with Claude or ChatGPT.
Your password stays with us
Your password goes only to HostelMate. Claude and ChatGPT never see it.
20 days at a time
You stay connected for 20 days, then sign in again. To disconnect sooner, remove HostelMate in your connector settings.
Questions about HostelMate in Claude and ChatGPT
An MCP server is a connection point that lets an AI assistant such as Claude or ChatGPT use another piece of software. HostelMate's MCP server lets them read your arrivals, bookings, payments and revenue and answer questions about them in the chat.
No. The connection is read-only. It can look things up, but it can't create, change or cancel anything in HostelMate.
No. Guest phone numbers, emails, passports and card details are never shared with the AI, and your password goes only to HostelMate.
No. In Claude you click Connect and sign in. In ChatGPT you turn on Developer mode and paste our address; despite the name, you don't write any code.
Yes. Ask "List my properties" to see the ones your login covers, then name the property in your question.
Because it isn't listed there. You add it yourself in Developer mode with the address https://mcp.hostelmate.co/mcp; the three steps are above.
Managers. Revenue questions, such as daily revenue for a month, work for manager logins and aren't available on the Lite plan.
Email contact@hostelmate.co and tell us which app you used and what you asked.
Ask your first question today
Connect HostelMate to Claude, start a new chat and ask who checks in today.
Stuck? Email contact@hostelmate.co (opens in a new tab) and tell us which app you used and what you asked.