Expedia channel manager for hostels
Expedia reaches travellers who book the flight and the bed in one go. HostelMate keeps its calendar in step with everywhere else you sell, so a bed sold on Expedia comes off every other site.
What syncs between HostelMate and Expedia
Availability
A booking, change or cancellation anywhere updates your Expedia calendar through our channel manager, and a bed sold on Expedia comes off every other site the same way.
Prices
Nightly prices for each dorm and private room are set in HostelMate and sent to Expedia. Promotions you create in Partner Central are applied by Expedia on top of them.
Minimum stays and closed dates
Set a minimum stay or close a date in HostelMate and Expedia gets the same rule. It only arrives if the minimum-stay type is set right; see below.
Reservations
New Expedia bookings arrive in HostelMate with the guest's name, dates and room. Bookings made before you connected come in with one pull, step 3 below.
How a hostel works on Expedia
A dorm is a room type of single beds
Expedia was built to sell rooms, so a dorm is set up as a room type for one guest, with as many rooms as you have beds. Name it the way guests read it, "Bed in 6-Bed Mixed Dorm", and set the standard occupancy to one, or Expedia can sell one bed to two people at one bed's price.
Mapped bed by bed
Each Expedia room type is matched to a dorm or private room in HostelMate, so Expedia draws on the same count of beds as every other channel.
The minimum-stay setting to check
In HostelMate's Expedia connection settings, set the minimum-stay type to "Arrival", not "Through". With "Through", Expedia never receives your minimum stays, shows no error, and keeps selling single nights.
Pricing on Expedia
A different price for Expedia
Set Expedia a little above or below your base rate to allow for its commission, without changing what you charge anywhere else.
Seasons, weekends and events
Set your base rates by season, weekend or event once in HostelMate, and Expedia gets them along with every other channel.
Minimum stays where they matter
Ask for two nights over a festival weekend and one night the rest of the month. The rule goes to Expedia with the price.
Setup in three steps
- 1
Connect in Partner Central
In Expedia Partner Central, open Rooms and Rates, then Connectivity Settings. Confirm the two-step prompt and choose Channex, the connection provider we use, for connectivity and bookings.
- 2
Match rooms and rates
Open the channel manager in HostelMate, select Expedia, and match each room type and rate plan. Change one price and check it on Expedia.
- 3
Pull existing bookings
The connection only delivers new bookings. Pull the reservations already on Expedia into HostelMate straight away, so no bed is sold twice in the first week.
Questions about Expedia and HostelMate
Yes. Set the dorm up as a room type for one guest, with one room for each bed. A group books several rooms, one per bed.
Almost always the minimum-stay type. In HostelMate's Expedia connection settings it has to be "Arrival". Set to "Through", the rule never reaches Expedia and nothing warns you.
It depends on your Expedia contract. With Expedia Collect, Expedia charges the guest and pays you, usually by virtual card. With Hotel Collect, you charge the guest yourself.
Yes. Set Expedia a little above or below your base rate in HostelMate and your other channels keep their own prices.
Your photos, description, cancellation policy and promotions stay in Partner Central. HostelMate sends prices, availability, minimum stays and closed dates, and receives the bookings.
It's included in both HostelMate plans: $19 a month for up to 30 beds or $45 with no bed limit, with no fee per booking from us. Expedia's own commission still applies to its bookings.
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